"We are large enough to ensure maximum production, yet small enough to give each client the service and attention they expect and deserve."
Credit Collection Partners (CCCP) was built on the foundation of Service, Compliance, and Results. These are the principles that have made CCP a thriving company since our inception in 1938. We are large enough to ensure maximum production, yet small enough to give each client the service and attention they expect and deserve. Unlike some of our larger competitors, CCP never uses offshore or nearshore agents for our contracts. All services will be conducted using staff based in the United States.
CCP understands the unequivocal necessity for accuracy, integrity, and professionalism. These doctrines, along with our customer service support and accessibility have earned us an exemplary reputation.
Application of these principles has made CCP experts in the field of government collections, with government clients in over three-fourth the State of Illinois and several municipal courts and parishes in Louisiana. These same standards are also practiced by our dedicated staff specializing in healthcare collections.
There are other companies that do what we do, but there are none that do it the way CCP does!
Meet the Leadership Team
Rick Bonitzer
President/CEOAs CEO since 2012, Rick helped create, design, and implement an entirely cloud-based operation. Rick works with computer software providers to streamline the collection process by developing methods for transferring the necessary data with ease. Rick also works closely with the Illinois Comptroller’s Office, Local Debt Recovery Program, to streamline the process for our clients.
Becky Jansen
Vice President/Director of SalesPrior to joining CCP in 2013, Becky worked in county government for 24 years. She is the former Circuit Clerk of Effingham County, IL, and is currently an active board member for the Illinois Association of County Officials (IACO), past president of the Illinois Association of Court Clerks (IACC), and past board member of the Illinois Criminal Justice Information Authority (ICJIA). Becky provides oversight of the sales process from contract negotiations, implementation, and continuation of customer service.
Tammy Sours Bell
Director of Court ConsultingTammy joined CCP in 2017, bringing with her 27 years’ experience working for county and state government in the Judicial Branch. She worked for the Sangamon County Circuit Clerk’s Office for 8 years and the Administrative Office of the Illinois Courts (AOIC) for 19 years. Tammy has insight into many areas of the legal process and is our primary consultant.
Megan Bryant
Director of Operations and Client SupportMegan has been with CCP since 2010; starting her career as a collector, and working her way up, she is an expert in the collection process. In her current role, she ensures the fundamentals of collection contracts are carried out from executive management to the front lines. Megan is also an elected Alderman and sits on the Taylorville, Illinois, City Council.
Our Markets
Government
Cities, Counties, Courts, Districts, Municipalities and Parishes
Consulting
IL Circuit Court Clerks
Healthcare
Clinics, Hospitals, Labs and Physicians
Utility
Electric, Gas and Water
Secure Technology
CCP has adopted the most advanced, secure, cloud-based, accounts receivable management platform solution on the market. This platform has afforded us the luxury of integrating the best, most advanced, cutting edge technology available in call center environments today.
Values
Transparency
CCP's client portal allows our clients to review all points of contact made by our
employees with account
holders. All phone conversations with account holders are recorded and available for our
clients to
review at will, 24/7.
Our unparalleled level of transparency and account access sets CCP apart from the rest!
Data Security
Your sensitive and confidential data is safe with us!
CCP utilizes InterProse
web-based collection software. InterProse provides the highest security
and compliance certifications to its users, with Amazon Web Services for data storage,
encryption of sensitive data fields, and data backup/storage in real time.
CCP’s use of cloud-based servers ensures that data is always accessible and secure. CCP does not store account holder information locally.
Fair Collection Practices
Calling times to account holders are managed by our collection software, ensuring that
call
schedules are always compliant with the federal Fair Debt Collection Practices Act and
well
within the scope of the Bureau of Consumer Protection.
CCP must work with third-party data vendors to obtain current contact information. When
third-
party data provided to CCP results in an error we immediately remove the incorrect data
from
our system and never contacted again.
CCP responds to account holders in a professional and timely manner, typically within 24
hours
of receiving an inquiry. Our approach to resolving account holder inquiries explains why
our
overall satisfaction rate is among the best in the industry and the State of Illinois.
Awards
Memberships
Contact Us
Credit Collection Partners
CCP was built on the foundation of Service, Compliance, and Results. These are the principles that have made CCP a thriving company since our inception in 1938.
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